Services

Working closely with our customers is at the heart of our success and Nanozen’s DNA. We understand that your industry and needs are unique and we endeavor to develop solutions and services that meet or exceed your requirements. Whether you need a custom aerosol profile or tailored training for your employees, our service team is staffed by a dedicated group of technicians, engineers and service professionals who are committed to delivering the highest quality of service and customer satisfaction

Nanozen now offers Containment Verification Testing Service

For years Pharma companies have used the SMEPAC guidelines to verify the containment of new or replaced containment systems and when adding a new more potent drug to an existing containment system. The SMEPAC guidelines use 1960’s style pump and filter non-real-time monitoring of production equipment being tested with surrogate powders to test if the equipment is capable of providing the OEB level required for the drugs. If any filters are over the limit for the OEL of that OEB then the equipment must be fixed and the whole test redone. Now Nanozen is offering a real-time digital pre-test of the equipment and processes in order to find and fix and issues before doing the SMEPAC test. This almost guarantees a successful SMEPAC test the first time without any retries. Please contact Nanozen Sales for more information.

Custom Dust Profile

Nanozen DustCount 9000 Aerosol Monitors are calibrated to Arizona Road Dust (ARD) which is sufficiently accurate when monitoring mixed dusts and dust containing silica (including rocks, cements and sands).  

Nanozen DustCount 900P Aerosol Monitors are calibrated to Lactose (surrogate) which is sufficiently accurate for many Pharma powder analysis.

However when the optical properties or density of the aerosol of interest is vastly different from ARD or Lactose, then custom calibration is necessary. 

Nanozen has developed customer specific profiles for a wide range of aerosols and companies. Whether you need a custom profile for mining dust, fire smoke, or another surrogate such as Acetaminophen, Mannitol, or some other particulate that is not well approximated by these type, such as API’s or copper oxides, for example, Nanozen’s service team can create a custom aerosol profile that will ensure accurate and optimal readings specific to your unique needs.

Note: Each DustCount has the ability to store up to 10 aerosol profiles in addition to Arizona Road Dust (ARD) or Lactose.  

Training Services

Whether you are an industrial hygenist or health and safety officer, our training will help you quickly become proficient in the DustCount particulate monitors, desk top software and operating procedures. Let our expert trainers help get you up and running quickly so you can maximize the benefits of real-time particulate monitoring. 

we're here to help!

Need more information about our custom dust service? Our sales team will be happy to answer all your questions!